One of my customers just recently had a problem where the leash cup popped out and took some glass with it. But Im confused on why this actually happened. The board after glassed sat on the racks for about 2 weeks giving it enough time to cure.
The boards core is PU and the shell is RR epoxy with a gloss.
What could be the problem with this board? Maybe there could be some humidty issues while the board was glassed? He also said the board looked like it was caving in by the tail. But its a PU core with epoxy so I scratched my head about that too…
This customer has been by other associates to be cheap but I always believe in that the customer is always right. I have to say I feel very embarrassed if it is true. Never had an issue like this before
Where’s the Rail Saver? Classic cord pull through of yore. Seems more like operator error, than mfg error. Personally, I would not have placed the cup in that location.
I’m with Bill on this one. The tear through is so narrow, it looks like the string was too long so the rail saver never touched the rail. That, and I’d also wonder about what glass was used, and how wide the laps were.
Build boards to be disposable and they are disposable.
That board took a real good shot for that to happen…no doubt about it. Likely the rider dove over the back of the wave while the board stayed in front of the wave. Seen it happen to a number of people over the years. Also as mentioned either no rail saver, cord too long or one of those comp leashes with the real narrow rail saver.
Much appreciated gents. The customer told me where he wanted his plug so hell I just did it. His board was 6’4" so I did a double 4 oz E-glass on the deck. Maybe I shouldve upped it to a 6 and a 4 for the deck. He also a beginner that wanted to go the full way with full laminates etc. Basically was telling me he knew exactly what he wanted. We got into a little bit of a tiff saying that he did nothing to cause this to happen. Very frustrating day.
Laps from what I remember were nothing different that what I normally do on a beginner fun shape. They wrapped around with 2 inches to spare on the other side. That goes for the deck and bottom.
That totally looks like the cord tore the board apart, to me anyway. So I’d agree with the “rider hits the eject button and the board stays in the wave” theory. If it’s one of those skinny leashes too, then that’s even more probable right? Assuming the cord stayed together anyway. Is there even a rail saver on there, or is it hidden by your hand? If I were making a board for a beginner I’d totally go a bit heavier on the glass, if they were cool with it. I have a PU/epoxy that’s 6, 4 on top 6 bottom and it’s not heavy by any means.
Ha,Ha, I know he really told you it happened for no reason while it was on the roof rack of his car ! As a board builder you have the right to tell him to F off and take him off your future customer list. So tell him to F off and show him the door !!
Go back and look at your picture again. The glass is from the bottom of the board, not the top! The leash tie/cord tie cut thru the deck and pulled the plug out the bottom of the board along with a strip of glass! His fault for sure! I have had similar problems with newbies who always say it wasn’t their fault. If they want to pay for the repair, I’m all good to go. If they put up a stink, I tell them to take their board and go to a ding repair guy and price a new board off the rack! That usually shuts them up and if they come back for another board, I up the price by the amount I would have made doing the repair in the first place. It is up to you to educate your customers. The customer is not always right! Be honest, make good stuff and don’t do “bro deals”. The work will come to you. Just my 2c…
that … I have ever seen happen before…what was he pretending to be tarzan swinging from the leash or something?? toeing it backwards in snow behind a car by the leash while a buddy hung on for dear life???
In case he wonders… the RAIL SAVER is a flat webbed piece of nylon that wraps around the RAIL. It must be tied between the nylon loop that goes through the leash plug and the leash itself. If I’m seeing things correctly, the nylon loop is too long. It pulled right through the rail, twisted the leash plug upside down (hence the torn up foam inside the hole), and as someone mentioned, pulled out the bottom of the board. Nice one. Total operator error by someone who simply made the mistake of using a nylon leash loop that was too long. A heavy price to pay for a basic mistake but I’ve seen it happen many times.
PS - I’ll bet the bottom is pretty torn up where the plug pulled through.
It happened a lot before railsavers came along and I still see it once in a while in cases like this. A noob who doesn’t know how to attach a leash properly.
