The Sparkletts Water Delivery guy knocked over my 5’11" Danny Hess Pacheco Quad Hollow, and the rail from nose to tail has damage to the glass job… Anyone know where I can get it fixed so that it’ll never look repaired?
The guy just stood the board back up and took off. I e-mailed the company, but haven’t heard back from them.
It’s such a beautiful board, that I’d hate to just get any old Joe Schmoe to do the repair.
How could a wood / epoxy board just falling on the floor sustain damage from one end to the other?
Are you sure you got the whole story? Most of the wood/epoxy boards I’ve ever built, held, or even seen would laugh off a fall to the floor, and don’t even show a sign of abuse after getting washed into rocks or whacked into concrete stairs.
It was my dumb ass that had it leaning up against the entry wall. Normally, we don’t get any traffic, so boards are fine right there. I noticed it, because the rug was yanked out from where it was under the board. It looks like it fell, hit two steps, and then the cement walk way. I was at work. My wife said it was the Sparkletts delivery guy, wiping his feet on the rug, and knocking the board over. I’m not too worried about getting them to pay for it. I just want to be able to ride it this winter.
Well, the easy and obvious answer is that if it’s just glass damage, then anybody with a reasonable amount of skill in repairing surfboards should be able to clean it up and make it look new again. If it had any damage to the wood, that would be a different story entirely, but in theory anyone with experience doing ding repair should be able to make an invisible patch on your board.
The complications arise with the underlying wood. There was a thread on the surfermag bb where someone was wanting a repair on their hess, much more complicated than yours sounds to be. It was undertaken by someone with the skills to do the job (even recommended by danny himself), but the cosmetic results were less perfect than the owner wanted. From what I saw, it looked like the exposed wood, reglassed, had absorbed the resin in a different way than the original glass job, resulting in a different coloration.
That would be my only concern in your case, that in order to replace the cracked glass you’d have to go back down to bare wood, and that by doing so you’d risk having an obvious difference in coloration if a different resin was used or applied in a different way.
So, long story short, ask Danny. Hopefully he has records on how it was originally glassed, and you should be able to get it fixed with an absolute minimum of fuss and no lasting cosmetic defects.
I think the real question which nobody has asked yet is the next time you see the Sparkletts water delivery guy are you going to punch his whole face in?
I e-mailed Danny, and Eva. Danny hasn't gotten back to me yet, and Eva referred me to Hendig.
Dave
Give him a day or two. He’s no web-aholic, but he does care about his customers, and I expect he will do the right thing. If email doesn’t work try the phone number on his website.