Ordering from Resin Research!

Hello all, I am doing a couple more EPS boards, and after hearing all the great things about Gregs stuff I decided to place an order. I called last Thursday and ordered a 1.5 gallon set and some Add F. The thing is, I payed thru a credit card with Paypal like instructed. The payment went thru last Thursday. I have tried 3-4 times during business hours since then to contact resin research by phone, just to make sure that they got the payment, and to find out when I can expect shipment. I am in Orlando, so its not far?? If anyone has any experience ordering from them let me know what to expect, or how to get in contact with someone. I am nervous about the Paypal aspect, as just recently Paypal “accidently” took almost $400 out of my account and it took me 3 months to get it back.

Sam’s cell # should be listed on the website…give him a call.

You don’t receive a confirmation. When you pay by paypal the resin just shows up about a week later. If you have any questions I would recommend calling Greg. He’s very helpful 321-223-5276 (cell phone). By the way, its very nice to work with, but I wish that I had bought the fast hardener.

Paypal sometimes takes a bit to clear…first it goes to them…then they release it to whomever…yada yada. Call the shop…they are small and are usually working…not sitting by the phone. I wouldn’t worry about RR…paypal is another story…patience grasshopper…and have fun…

Relax mate, it’s worth waiting for. If you don’t see anything in a week, just give him a call, don’t get narky, just ask and have your details at hand.

If businesses accept payments that they promote/proport without delivering the goods they wouldn’t be around too long would they…

Thanks everyone for the help. I hope that I didn’t come across as being b*tchy…I wasn’t trying to raise any concerns with RR or anything, I just knew you guys would have the info on how long it would take and everything. Paypal says the payment has cleared, but I trust them like I trust the financial aid department at my school…(which really isn’t much, believe me)

Thanks again and I will let you all know how it went once I get it!

I didn’t think you were doubting RR. There definately is a lag between the money leaving and the product arriving. If I hadn’t talked to Greg (and could tell how dedicated he is) I might have also had questions.

i dont understand why you just dont go pick it up your self at resin research or fiber glass florida. i guess the only problem is they arent open on the weekend.

i ordered it because last week i wasn’t planning on heading over towards melbourne area any time soon. They only charged me $8 to ship it, so i figured it would be easier that way. As it turns out though, I was at Clark foam today anyway…next time, though!

where in orlando are you from

UCF area!

Hicksy - you’re in WA right? Have you had some RR shipped to you?

me to. i live off of dean and 50. hey i sent you a pm

hey i’m over by UCF too, we could probably have an Orlando Swayloholics chapter.

No, I’m not too sure about the import limitations to Western Australia.

Maybe Greg will know.

But I’d love to get my hands on a pack, could be a bit expensive though with our exchange rate!!!

I’ve placed a couple of orders. Product arrived as ordered both times.

Your order was shipped. Paypal didn’t come through till Monday. Now I don’t want to sound bitchy but UPS has been SLOWWWW lately. I’m really thinkin about a switch. Anybody here work for UPS and could tell me what the deal is, I’d like to know.

Greg,

I wish to procure the 1.5 gallon system, I’m in Anaheim, CA. I left a message at your Los Angeles Distro (Graphite Master) last week but I have not heard from them, I figure shipping would be cheaper if I buy it from your Los Angeles distro.

Any way I can get it from your Tucson distro or any other place close by So Cal? How much is shipping?

Sent you an E mail earlier.

Looking forward to using your epoxy.

Just wanted to let everyone know that my stuff came, look forward to using it!! Greg, thanks again, and I really want to stress to everyone that my post was not in any way trying to question Greg or Resin Research. I will definetely buy from them again, no questions asked. I was only concerned with the Paypal end of it, on account of Paypal seems to take great pride in screwing the hell out of me. Thanks again guys!

OMG. Paypal sucks! oh the horror…I had forgotten my account password since i hadn’t used it for a long time and i set it up so that i had a secret question just in case for times like these. but their system wouldn’t let me access it even though i answered the question right. so I spoke to the rep and they tried to fix it but to no avail. and this was the time that I had about five people sending me money from ebay. so now my paypal account was filled with $$$ and I couldn’t retrieve it. I talked to the customer service rep and he said I would have to let all those people who sent money cancel it and send it to a new paypal account that I would create. Yeah, those people weren’t too happy. So finally, after about 5 months paypal sends me an email saying it was their fault blah blah and gives me some kind of credit because I was such a loyal customer. I try to avoid paypal as much as possible now.

I’m about to order some RR too and I cringe knowing that I might need to use paypal.

Rio