I sent a fairly new matuse wetsuit in for a zipper repair. After about 3 weeks, I emailed to ask about it. They said they remembered it, but couldn't find it, and didn't know what happened to it. Three days later I received a brand new wetsuit in the mail. Good guys.
Er um yea, me too. I need to call them about that wetsuit I sent them a while back, yea, needed some repairs. What? they lost mine too? Can't find any paper work on it? Well they better send me my replacement too! =)