I got this from the surfermag forum:
Stolen from the KneeBoard site KSUSA.com:
BELOW IS THE RAW STORY FROM WALKER/LINDEN
Well I’m here answering phone but I’m not sure if I am answering for Walker Foam or a Suicide Prevention Line. People just can’t get foam and they are really pankicing. Theire livelihoods are threatened and its like Hurricane Katrina.
The announcement by Clark Foam surprised Gary Linden but didn’t effect his surfboard shaping business in San Diego: “I haven’t depended on Clark Foam for a long time so it’s business as usual for me. I was put in a position where Clark took my orders and backordered then and blackballed me. He said I couldn’t buy any Walker Foam so I said I didn’t want any Clark Foam. I don’t like it and I don’t take it and I didn’t care at the time if it effected my business. That was not the right thing to do, to knuckle under to Clark.”
Linden began a long relationship with Harold Walker that is now about to reap benefits. Linden’s surfboard business uses about 25 blanks a week,which up until this week had been a quarter of Walker’s production. But that is all about to change, and Linden is at Ground Zero. Over the years, Harold became my best friend and a father figure and now that this has happened with Clark, I am happy to step into the chaos as a General Manager and help them meet the demand. I heard about the Clark decision from Rusty Preisendorfer and once I realized it was for real, I called Harold Walker in the hospital, where he is recovering from urinary tract problems. It took a while to persuade him it wasn’t a rumor or a joke, that Clark really was closed and were already destroying their equipment. From his hospital bed he said, ‘I’ll be in at 8:00 tomorrow morning.’ I didn’t want him to stress his health and at that point it was my chance to step in as a General Manager at Walker and return many favors that Walker had done for me."
Three days after Black Monday, Linden was working 13-hours a day, driving his Audi TT from Oceanside to Wilmington, taking control of a struggling foam blank manufacturer that was about to become the major foam blank manufacturer for the United States and maybe the world. “Right now I am answering the phone and fielding all these inquires. I have a stack of orders that looks like Bill Clinton’s autobiography. I haven’t made it past page 100 of Clinton’s biography and I can’t get past page two of all these orders,” Linden said on the phone as other phones rang behind him and workers constantly interrupted him. “Last week we were struggling to get a hundred blank orders a week, and all of a sudden Clark Foam is out of business and that thousand blanks a day they were producing disappears. All of a sudden no one can get foam so it was time to ramp up. We have a skeleton crew here now but as soon as the phone stops ringing I am going to hire a second crew and then a third shift and do a weekend run.”
Think of Jimmy Stewart as George in that holiday favorite, It’s A Wonderful Life. There is a panicked bank run on the family savings and loan, and Stewart is doing all he can to persuade people to take only what they need and not take all of it, and that is the situation Gary Linden is in: “I need to take care of existing customers and long-term relationship and then there is the humanitarian viewpoint. An existing customer will call and say '‘Send me everything you’ve got!’ and I ask them to take just what they need. Even with that philosophy I’m not going to be able to help everybody.”
As it is now, Walker Foam is capable of producing 400 blanks a week but Linden is hiring crews when he can get off the phone - including former employees at Clark - and he hopes to be up to 700 boards a day as soon as possible. And beyond that, Walker Foam, like Surftech and Santa Cruz Surfboards and others, is in the right place at the right time to fill the huge void left by Clark: “Six months ago, Harold started a joint venture to manufacture and ship quality foam blanks with with a Chinese company,” Linden said. “That was where he got sick and had to come back. His son Joe is there now. This was all in motion when the crisis hit and our Chinese partner immediately took the building next door and if need be he’ll take the building next to that. Currently they have a 32,000 square foot facility that is tooling up to produce polyurethane foam blanks and within two months we’ll be able to supply the whole world. We have unlimited funds and almost unlimited labor and space.”
Linden had to go and put out fires, but before hanging up he had words of wisdom: “My advice to the surfing world is to tighten their belts. If they were planning to take a Mentawais vacation, now is the time to do it. By the end of February or the first of March there will be foam for everyone.”